Built and working
Requests, offers, held payments, payouts and safety tools are all in place.
- On demand
- Scheduled
- Remote
- At their place
- B2BSoon
Trusted pros, the moment you need them.
Verified professionals, prices you agree on, and payments held until the job is done.
For investors
The market, the model, the plan.
A fragmented local services market, a commission model and a launch that starts in Coimbra.
Short on time? Pick a quick tour:
Every service, one trusted app.
Why R3solvo
Hiring help shouldn't be a gamble.
The problem
Uneven quality, informal deals and little protection for either side.
Our answer
One platform for every way to hire, with every pro checked and three levels of trust.
Better for both sides
Clients hire with confidence. Professionals grow on fair terms. The same three rules for both.
Ways to hire
However you need it.
On demand
Urgent? Nearby pros are notified straight away.
Scheduled
Pick the days and times that suit you. The pro books a slot.
Remote
Tech help, tutoring or advice, from anywhere. Both sides confirm the session.
At their place
Find a salon, studio or gym near you. Book a time for one person or a whole group.
B2BComing next
Recurring, multi-site service for businesses. It's what we build next.
The catalogue
900+ services. One app.
From leaks to wedding photos
More than 900 services in 111 categories, from leaks to lessons.
Always growing
Pros can propose new services with a suggested price. Our team reviews each one before it goes live.
Three levels of trust
Every pro checked. The best go further.
Verified
ID and criminal record checked by our team before the first job, and renewed every year.
Qualified
Licences, diplomas and courses checked one by one. Health, legal and finance services need a checked licence.
R3solvo Certified
Top reviews over time and a professional assessment. Need more? Ask for Qualified or Certified professionals only.
Meet your pro
Know who's coming.
The essentials first
Rating, jobs done, response time, languages and own tools. Save favourites to book them again.
Proof, not promises
Checked credentials, and a clear price for each service: per hour, job or session.
Real work, real reviews
Jobs shown only when the client approves, with their review. Pros can reply in public.
Negotiation
A price you both agree on.
Pros make you offers
Compare offers line by line: labour, materials, tools and travel. Pick the one you trust.
Choose per request: open to offers or booked at your price.
Talk it through
Chat and share photos inside the job, so the scope is clear from the start.
No photo, no extra
Extra costs need a photo or video and your OK. You pay them when you approve them.
Protected payments
Paid out only when the job is done.
Pay when you book
Pay by card through Stripe. Prices already include our 5% protection fee.
Held, not handed over
The pro is paid only once the job is done. Follow each step, from paid to released.
Time to check
After the job you get time to check it. Then the payment is released, or release it sooner.
Problem? It pauses
Report an issue and the payment waits until our team resolves it.
Happy? Say thanks
Add a tip. Tap the heart to cover its fee and your pro gets all of it.
Active safety
Help is one press away.
See when they arrive
The pro shares an arrival time. Notes about keys are shown only to the pro on your job.
One press for help
Call the police or an ambulance from the job, or hold one button to alert our team.
A real team behind it
Alerts reach our team instantly with the job details, and we reply in the app.
Spotlight · Personal training
One category, a whole workflow.
Personal training shows how far a single category can go.
Plans from your trainer
Sessions, tasks and goals in one plan you follow in the app.
Train with the app
Timers guide every set, and you log how each one went.
Progress you can see
Adherence, tasks and body metrics in one place, for you and your trainer.
For professionals
Run your business from one screen.
Go online, get jobs
Switch on and jobs come in. See what you'll receive before you accept, with no leads to buy.
Your hours, your rules
Set your weekly hours. Booked jobs land in your calendar.
Get paid, stay compliant
Earnings by day, week and month, paid through Stripe. Give your tax details once; the platform reporting is ours.
Grow your business
Client-approved portfolio, client list, discounts and a public page with a QR code. Level up: 15% commission as R3solvo Certified.
Every device
Start anywhere. Pick up anywhere.
Plan on the big screen
Create requests, compare offers and follow jobs in your laptop’s browser.
Take it with you
Works in your phone’s browser from day one. iPhone and Android apps follow soon.
One account everywhere
Laptop, phone or tablet: same account, same jobs, messages in real time.
For investors
A working product, ready to grow.
The core product is built and working. We're speaking with early backers about the next stage of growth.
Revenue on completed jobs
Pros pay a commission only when a job is done. Clients pay a 5% fee.
Trust built in
Three levels of checked pros give clients, and later businesses, a clear standard.
Ready to expand
Portugal first, in English, Portuguese and Spanish. Businesses and new countries come next.
For information only. Not an offer of securities.
Your earnings
See what you keep.
You set the price, and the client's fee goes on top. Price agreed, money in.
20% commission
€1,440a month
€48.00 per job
18% commission
€1,476a month
€49.20 per job
15% commission
€1,530a month
€51.00 per job
Join as a pro
An example, before tax and your own costs. Founding Pro rates last 12 months from approval.
FAQ
Questions, answered.
Something missing? Join early access and ask us.
When and where does it launch?
A closed beta starts soon in Portugal, in English, Portuguese and Spanish. Early access members try it first, and more countries follow.
How does payment protection work?
You pay by card through Stripe when you book. The money is held until the job is done, then released after a short review period, or sooner if you choose. Report a problem and it pauses while our team looks into it.
What if a booking is cancelled?
Before a pro accepts, you can cancel in the app at no cost. If a booked job is cancelled, everything you paid is refunded. Booked a visit at the pro's place and didn't come? After 15 minutes, half the price goes to the pro.
What if the professional cancels?
Before the work starts, your request opens again to other professionals. What you paid is refunded, and you pay again only when another professional takes the job.
Who brings the materials?
You say what you already have when you send the request. If the pro brings materials or tools, their offer lists each one with its price. Nothing is charged until you accept.
What does R3solvo charge?
Clients pay a 5% Protection & Safety fee (€1.50 to €12), already in every price. Pros pay 20%, 18% or 15% commission by level, and Founding Pros 17%, 15% or 12% for their first 12 months. VAT included.
Where are my receipts?
In Payments. You see every charge, extra, tip and refund, each with its Stripe receipt. Pros see their payouts in Earnings.
How are pros checked?
Our team checks every pro's ID and criminal record before their first job. Qualified adds checked credentials. R3solvo Certified adds top reviews and an assessment by licensed psychologists. Regulated services stay locked until the right licence is approved.
Can I book lessons for a child?
Yes. An adult books and stays responsible for the child. Tutoring for children needs a pro with an approved background check.
Can I offer my services?
Yes. Choose "Professional" when you join early access. You send your ID and criminal record and set up payouts with Stripe. Once approved, you can take jobs. We pay half of the R3solvo Certified assessment.
Does the emergency button replace 112?
No. In an emergency, call emergency services first. The app also has one-tap buttons for the police or an ambulance, and the alert lets our team know.
Be first in line.
Hear the moment R3solvo opens, and help shape it as an early tester. No spam.
© 2026 R3solvo. All rights reserved.
In detail: Investors: the R3solvo business model
Updated
The problem, in numbers
- Up to 79% of requests for some home services went unanswered in 2024, according to a large Portuguese marketplace's own data. Inland it reached 71% (Bragança); in Lisbon, 28%. Source: HR Portugal, 22 January 2025
- About 24% of Portugal's economy is unregistered, one of the three highest shares in the EU. Source: CEPR 2025, via Portugal Global
Why the model works
Pros pay only on completed jobs, not on leads, so the scarce side of the market joins for free. Because payment goes through the app, R3solvo holds it until the job is done, and only reviews from paid jobs count. That is what makes yearly checks, the safety alert and a team following every job possible.
The model and the take rate
- Clients: a 5% fee (min €1.50, max €12).
- Pros: 20%, 18% or 15% by level; Founding Pro 17%, 15% or 12% for the first 12 months. VAT included.
- Per job: on a typical €70 job (the client pays €73.50), R3solvo's revenue after VAT is €13.60 at standard prices (€11.89 at Founding Pro prices). After Stripe and the costs that grow with each job, it keeps €10.77 (€9.06), about 14.7% of what the client pays.
Built and working
- Requests, offers with every part of the cost, and extra costs with approval
- Payments held until the job is done, with payouts through Stripe
- Three levels of checks, with the criminal record renewed every year
- A safety alert and 112 during the job
- Over 900 services in 111 categories, in English, Portuguese and Spanish
- Proven works approved by clients, and tax details for DAC7
An advantage that compounds
The trust standard, from Verified to R3solvo Certified, is also the product for businesses: regular work across several sites, with Certified pros. It is coming next. And every finished job adds reviews and proven works that can't be copied.
What comes next
Portugal first, in a closed beta. Then Spain, since the app already works in Spanish, the phone apps and the service for businesses.
Talk to the founder
R3solvo was founded by Oleg Tryembich, in Coimbra. Choose "Investor" in the form: the founder replies personally, and the investor notes are available on request.
For information only. Not an offer of securities.01 / 08
Em detalhe: Investidores: o modelo de negócio da R3solvo
Atualizado a
O problema, em números
- Até 79% dos pedidos de alguns serviços para a casa ficaram sem resposta em 2024, segundo os dados de um grande marketplace português. No interior chegou a 71% (Bragança); em Lisboa, 28%. Fonte: HR Portugal, 22 de janeiro de 2025
- Cerca de 24% da economia portuguesa não está registada, um dos três valores mais altos da UE. Fonte: CEPR 2025, via Portugal Global
Porque o modelo funciona
Os profissionais pagam só em trabalhos concluídos, não por contactos: o lado que falta ao mercado entra de graça. Como o pagamento passa pela app, a R3solvo retém-no até o trabalho estar feito, e só contam as avaliações de trabalhos pagos. É isso que torna possíveis as verificações anuais, o alerta de segurança e uma equipa a acompanhar os trabalhos.
O modelo e a comissão
- Clientes: 5% de taxa (mínimo 1,50 €, máximo 12 €).
- Profissionais: 20%, 18% ou 15% por nível; Founding Pro 17%, 15% ou 12% nos primeiros 12 meses. IVA incluído.
- Por trabalho: num trabalho típico de 70 € (o cliente paga 73,50 €), a receita da R3solvo depois do IVA é de 13,60 € a preços normais (11,89 € a preços Founding Pro). Depois da Stripe e dos custos que crescem com cada trabalho, ficam 10,77 € (9,06 €), cerca de 14,7% do que o cliente paga.
Já construído e a funcionar
- Pedidos, ofertas com cada parte do custo e custos extra com aprovação
- Pagamentos retidos até o trabalho estar feito, com recebimentos pela Stripe
- Três níveis de verificação, com o registo criminal renovado todos os anos
- Alerta de segurança e 112 durante o trabalho
- Mais de 900 serviços em 111 categorias, em português, inglês e espanhol
- Trabalhos comprovados aprovados pelos clientes, e dados fiscais para o DAC7
Uma vantagem que se acumula
O padrão de confiança, de Verificado a R3solvo Certified, é também o produto para empresas: trabalho regular em vários locais, com profissionais Certified. Está em preparação. E cada trabalho concluído acrescenta avaliações e trabalhos comprovados que não se podem copiar.
Próximos passos
Portugal primeiro, em beta fechada. Depois Espanha, porque a app já funciona em espanhol, as apps para telemóvel e o serviço para empresas.
Fale com o fundador
A R3solvo foi fundada por Oleg Tryembich, em Coimbra. Escolha «Investidor» no formulário: o fundador responde pessoalmente, e as notas para investidores estão disponíveis a pedido.
Apenas para informação. Não constitui uma oferta de valores mobiliários.01 / 08
En detalle: Inversores: el modelo de negocio de R3solvo
Actualizado el
El problema, en cifras
- Hasta el 79 % de las solicitudes de algunos servicios para el hogar se quedaron sin respuesta en 2024, según los datos de un gran marketplace portugués. En el interior llegó al 71 % (Bragança); en Lisboa, al 28 %. Fuente: HR Portugal, 22 de enero de 2025
- Cerca del 24 % de la economía portuguesa no está registrada, una de las tres cifras más altas de la UE. Fuente: CEPR 2025, vía Portugal Global
Por qué funciona el modelo
Los profesionales pagan solo por trabajos terminados, no por contactos: el lado que escasea en el mercado entra gratis. Como el pago pasa por la app, R3solvo lo retiene hasta que el trabajo está hecho, y solo cuentan las reseñas de trabajos pagados. Eso hace posibles las verificaciones anuales, el aviso de seguridad y un equipo que sigue cada trabajo.
El modelo y la comisión
- Clientes: una tarifa del 5 % (mín. 1,50 €, máx. 12 €).
- Profesionales: 20 %, 18 % o 15 % según el nivel; Founding Pro 17 %, 15 % o 12 % los primeros 12 meses. IVA incluido.
- Por trabajo: en un trabajo típico de 70 € (el cliente paga 73,50 €), los ingresos de R3solvo después del IVA son 13,60 € a precios normales (11,89 € a precios Founding Pro). Después de Stripe y de los costes que crecen con cada trabajo, quedan 10,77 € (9,06 €), cerca del 14,7 % de lo que paga el cliente.
Ya construido y funcionando
- Solicitudes, ofertas con cada parte del coste y costes extra con aprobación
- Pagos retenidos hasta que el trabajo está hecho, con cobros a través de Stripe
- Tres niveles de verificación, con los antecedentes renovados cada año
- Aviso de seguridad y 112 durante el trabajo
- Más de 900 servicios en 111 categorías, en español, portugués e inglés
- Trabajos comprobados aprobados por los clientes, y datos fiscales para DAC7
Una ventaja que se acumula
El estándar de confianza, de Verificado a R3solvo Certified, es también el producto para empresas: trabajo habitual en varios sitios, con profesionales Certified. Llegará próximamente. Y cada trabajo terminado suma reseñas y trabajos comprobados que no se pueden copiar.
Los próximos pasos
Portugal primero, en beta cerrada. Después España, porque la app ya funciona en español, las apps para móvil y el servicio para empresas.
Habla con el fundador
R3solvo la fundó Oleg Tryembich, en Coímbra. Elige «Inversor» en el formulario: el fundador responde personalmente, y las notas para inversores están disponibles si las pides.
Solo con fines informativos. No constituye una oferta de valores.01 / 08