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  • On demand
  • Scheduled
  • Remote
  • At their place
  • B2BSoon

Trusted pros, the moment you need them.

Verified professionals, prices you agree on, and payments held until the job is done.

Ana's story

A leaking tap, sorted safely.

Ana finds a checked plumber, agrees the price in the app, and the payment is held until the tap is fixed.

Short on time? Pick a quick tour:

Or keep scrolling

Every service, one trusted app.

Why R3solvo

Hiring help shouldn't be a gamble.

The problem

Uneven quality, informal deals and little protection for either side.

Our answer

One platform for every way to hire, with every pro checked and three levels of trust.

Better for both sides

Clients hire with confidence. Professionals grow on fair terms. The same three rules for both.

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Ways to hire

However you need it.

On demand

Urgent? Nearby pros are notified straight away.

Scheduled

Pick the days and times that suit you. The pro books a slot.

Remote

Tech help, tutoring or advice, from anywhere. Both sides confirm the session.

At their place

Find a salon, studio or gym near you. Book a time for one person or a whole group.

B2BComing next

Recurring, multi-site service for businesses. It's what we build next.

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The catalogue

900+ services. One app.

From leaks to wedding photos

More than 900 services in 111 categories, from leaks to lessons.

Always growing

Pros can propose new services with a suggested price. Our team reviews each one before it goes live.

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Three levels of trust

Every pro checked. The best go further.

Verified

ID and criminal record checked by our team before the first job, and renewed every year.

Qualified

Licences, diplomas and courses checked one by one. Health, legal and finance services need a checked licence.

R3solvo Certified

Top reviews over time and a professional assessment. Need more? Ask for Qualified or Certified professionals only.

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Read the R3solvo Certified standard

Meet your pro

Know who's coming.

The essentials first

Rating, jobs done, response time, languages and own tools. Save favourites to book them again.

Proof, not promises

Checked credentials, and a clear price for each service: per hour, job or session.

Real work, real reviews

Jobs shown only when the client approves, with their review. Pros can reply in public.

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Negotiation

A price you both agree on.

In detail

Pros make you offers

Compare offers line by line: labour, materials, tools and travel. Pick the one you trust.

Choose per request: open to offers or booked at your price.

Talk it through

Chat and share photos inside the job, so the scope is clear from the start.

No photo, no extra

Extra costs need a photo or video and your OK. You pay them when you approve them.

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Protected payments

Paid out only when the job is done.

Pay when you book

Pay by card through Stripe. Prices already include our 5% protection fee.

Held, not handed over

The pro is paid only once the job is done. Follow each step, from paid to released.

Time to check

After the job you get time to check it. Then the payment is released, or release it sooner.

Problem? It pauses

Report an issue and the payment waits until our team resolves it.

Happy? Say thanks

Add a tip. Tap the heart to cover its fee and your pro gets all of it.

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Active safety

Help is one press away.

See when they arrive

The pro shares an arrival time. Notes about keys are shown only to the pro on your job.

One press for help

Call the police or an ambulance from the job, or hold one button to alert our team.

A real team behind it

Alerts reach our team instantly with the job details, and we reply in the app.

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Spotlight · Personal training

One category, a whole workflow.

Personal training shows how far a single category can go.

Plans from your trainer

Sessions, tasks and goals in one plan you follow in the app.

Train with the app

Timers guide every set, and you log how each one went.

Progress you can see

Adherence, tasks and body metrics in one place, for you and your trainer.

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What's new

Working today. Still building.

What already works, and what we build next. Early access hears first.

New in the app

Proven works

Real jobs with a Verified badge, shown only when the client approves.

Custom requests

Set goals and bonuses. Bonuses the pro doesn't earn come back to you.

Public profile with QR

A page with a QR code that pros share with clients and businesses.

See your payout first

Pros see what they'll receive before they accept a job.

No photo, no extra

Extra costs need a photo or video, and you pay them when you approve.

Coming next

Pay with MB WAY

MB WAY, Apple Pay and Google Pay, from booking to tip.

Your work record

Your work, proven: every checked job and credential in one record.

Share this professional

Pass the link, not the number.

Invoices with your NIF

An invoice for our fee, with your NIF.

iPhone and Android apps

Web first, then native apps on the same account.

Hear about it first

FAQ

Questions, answered.

Something missing? Join early access and ask us.

When and where does it launch?

A closed beta starts soon in Portugal, in English, Portuguese and Spanish. Early access members try it first, and more countries follow.

How does payment protection work?

You pay by card through Stripe when you book. The money is held until the job is done, then released after a short review period, or sooner if you choose. Report a problem and it pauses while our team looks into it.

What if a booking is cancelled?

Before a pro accepts, you can cancel in the app at no cost. If a booked job is cancelled, everything you paid is refunded. Booked a visit at the pro's place and didn't come? After 15 minutes, half the price goes to the pro.

What if the professional cancels?

Before the work starts, your request opens again to other professionals. What you paid is refunded, and you pay again only when another professional takes the job.

Who brings the materials?

You say what you already have when you send the request. If the pro brings materials or tools, their offer lists each one with its price. Nothing is charged until you accept.

What does R3solvo charge?

Clients pay a 5% Protection & Safety fee (€1.50 to €12), already in every price. Pros pay 20%, 18% or 15% commission by level, and Founding Pros 17%, 15% or 12% for their first 12 months. VAT included.

Where are my receipts?

In Payments. You see every charge, extra, tip and refund, each with its Stripe receipt. Pros see their payouts in Earnings.

How are pros checked?

Our team checks every pro's ID and criminal record before their first job. Qualified adds checked credentials. R3solvo Certified adds top reviews and an assessment by licensed psychologists. Regulated services stay locked until the right licence is approved.

Can I book lessons for a child?

Yes. An adult books and stays responsible for the child. Tutoring for children needs a pro with an approved background check.

Can I offer my services?

Yes. Choose "Professional" when you join early access. You send your ID and criminal record and set up payouts with Stripe. Once approved, you can take jobs. We pay half of the R3solvo Certified assessment.

Does the emergency button replace 112?

No. In an emergency, call emergency services first. The app also has one-tap buttons for the police or an ambulance, and the alert lets our team know.

Be first in line.

Hear the moment R3solvo opens, and help shape it as an early tester. No spam.

I'm joining as

Optional. It tells us where to find pros first.

In detail: Prices and offers: labour and materials shown apart

Updated

You always see the total price before you accept. Name the price you want to pay, or open your request to offers and compare them line by line: labour, materials, tools and travel.

How do I get a price from a professional?

  • Your price: say how much you want to pay, and the professional accepts or not.
  • Open to offers: professionals nearby send their offer, and you pick the one that makes sense to you.

You can also send your request straight to a professional you already know or have saved as a favourite.

What's in an offer?

Four separate lines: labour, materials, tools and travel. The lines add up to the offer's price, with nothing hidden. When you make your request, you say whether you already have the materials, so offers start from what's really missing.

How is travel worked out?

Each professional sets a price per kilometre in their city, with distance bands. Travel to your address shows as its own line, and you see it before you accept.

What does a real job come to?

A dripping tap: €45.00 for labour, €12.00 for materials and €6.00 for travel make €63.00. The Protection & Safety fee is 5%, so €3.15. You pay €66.15 in all, and that's the figure you see before you book.

Who decides the price?

The professional, not the platform. Each one has their own prices per service on their profile and fits the offer to the job in front of them. A hard job can be paid what it's worth, and a simple one doesn't have to cost more than it should.

Can the price go up after I accept?

Only if you approve it. If something unexpected turns up, such as a worn part, the professional sends an extra cost with a description, the amount and a photo or video. If you turn it down, the agreed price stands.

What if the job has no price yet?

Some jobs can only be priced on site. Then the professional proposes the price in the app once they've seen the problem. The job can only be completed when you accept it, and your card is charged at that point.

Does asking for offers cost anything?

No. Nothing is charged before a professional accepts your request, and until then you can cancel for free. The 5% fee applies only to the job you book, with a minimum of €1.50 and a maximum of €12.

See also: Protected payments Ways to hire Services

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